Customer Center
Membership Services
Use of most services provided by any DTCC subsidiaries generally require membership in that subsidiary.
Depository and Clearing Services
1.888.382.2721 (option 5, sub-option 5)
Membership Forms for QSRs
Mutual Funds
1.888.382.2721 (option5, sub-option 5)
Membership Forms for Mutual Funds Services
Insurance Services
1.212.855.5682
Deriv/SERV
1.888.382.2721 (option 3, sub-option 3)
Membership Forms for Deriv/SERV
Customer Questions
| October 06, 2008 | ACATS Transactions With Barclays Capital Inc. #0229... |
| October 06, 2008 | Updates to the List of Cleared Securities... |
| October 03, 2008 | Changes in the List of Participants... |
| October 03, 2008 | Updates to the List of Cleared Securities... |
| October 02, 2008 | Updates to the List of Cleared Securities... |
| October 01, 2008 | Enhancements to Mutual Fund Profile Service II (Profile Se... |
| October 01, 2008 | Commission Bill Settlement October 15, 2008... |
| October 01, 2008 | Updates to the List of Cleared Securities... |
| October 01, 2008 | Approval of Rule Change SR-NSCC-2008-07 (Processing Enhanc... |
| October 01, 2008 | Rule Change - SR-NSCC 2008-08 (Mutual Fund Profile)... |
| September 30, 2008 | Updates to the List of Cleared Securities... |
| October 06, 2008 | Special Procedures to Resolve Fails Occurring Outside of F... |
| October 06, 2008 | Federal Home Loan Mortgage Corporation- MBFA Account Tempo... |
| October 06, 2008 | October Netting and Settlement... |
| October 03, 2008 | Conversion of Former Participant Lehman Brothers Inc, Trad... |
| October 02, 2008 | Conversion of Lehman Brothers Inc. Trades from Secondary A... |
| October 01, 2008 | Ellington Management Group LLC... |
| September 30, 2008 | Merger and Name Changes - Bear, Stearns & Co., Inc. / J.P.... |
| September 30, 2008 | Name Change - Bear Stearns Securities Corp.... |
| September 30, 2008 | Name Changes - Tullett Liberty Brokerage Inc.... |
| September 30, 2008 | Bear Stearns & Co., Inc.... |
| September 30, 2008 | Activation of Tullett Liberty Securities LLC as Individual... |
| October 06, 2008 | ** Agent changed from Citibank to Bank of New York Mellon ... |
| October 06, 2008 | TaxRelief - Country: Netherlands OCE N.V. CUSIP: 674627203... |
| October 06, 2008 | Tax Relief - Country: Japan NIS Group CUSIP: 654655109 ... |
| October 06, 2008 | Tax Relief - Country: Japan Minebea Co. Ltd. CUSIP: 60272... |
| October 06, 2008 | Depositary Fees Notification Daishin Securites Co Ltd GDRs... |
| October 06, 2008 | DIVIDEND CANCELLED Tax Relief - Country: Japan Funai Elec... |
| October 03, 2008 | DEPOSITARY FEES NOTIFICATION Innolux Display Co 144A CUSIP... |
| October 03, 2008 | Additional Account Activation Electronic Brokerage Systems... |
| October 03, 2008 | BGC Financial, L.P., #0537... |
| October 03, 2008 | Additional Account Retirements... |
| October 03, 2008 | Implementation of Updated MRO for SMART/Track for Buy-ins ... |
| February 28, 2007 | All DTCC Subsidiaries Prepared for Upcoming Change in DST... |
| December 29, 2006 | National Day of Mourning for President Ford... |
| January 31, 2006 | SMART Passthrough Charges... |
| January 27, 2006 | DTCC's Business Continuity Planning - Avian Flu... |
| November 01, 2005 | Legacy Network Conversion - Special Pass-Through Charges... |
| April 15, 2005 | Redistribution of Expenses Associated with SIAC's Legacy N... |
| February 16, 2005 | Automated User Registration for DTCC Invoices and SMART/Se... |
| October 03, 2008 | DTCC Deriv/SERV Credit Release - Trade Information Warehou... |
| September 29, 2008 | DTCC Deriv/SERV Credit Event Processing for Washington Mut... |
| September 16, 2008 | DTCC Deriv/SERV Credit Event Processing for Lehman Brother... |
| September 15, 2008 | Lehman Brothers International (Europe)... |
| September 08, 2008 | DTCC Deriv/SERV Credit Event Processing for FHLMC (Freddie... |
| September 08, 2008 | DTCC Deriv/SERV Credit Event Processing for Tembec... |
| September 03, 2008 | DTCC Deriv/SERV Reorganization Event Processing for Domtar... |
| August 22, 2008 | Provision of information... |
| August 21, 2008 | DTCC Deriv/SERV Release - Best Match Search Screen and Aut... |
| August 21, 2008 | Deriv/SERV Novation Consent Enhancements Release... |
| August 19, 2008 | New Auto Disable Function... |